Escrovo values your privacy and is committed to handling customer information responsibly. This Privacy Policy explains the types of information we collect, how we use it, how we protect it, and what choices customers may have when using our ecommerce website.
We may collect personal and non-personal information when you browse the website, place an order, contact support, or interact with store features.
We use collected information to operate and improve our ecommerce store, including:
Payment information is processed through the payment options made available at checkout. We may receive limited transaction-related details needed to confirm and manage your order, but sensitive payment data may be handled by payment service providers according to their own systems and procedures.
We may use cookies or similar technologies to support website functionality, remember preferences, keep items in your cart, measure traffic, and understand how visitors use the site. Basic analytics may help us improve store performance and customer experience. You may be able to control some cookie settings through your browser.
We do not sell customer personal information as part of ordinary store operations. We may share information when reasonably necessary to operate the business, such as with:
We keep information for as long as reasonably necessary for order fulfillment, customer support, business records, fraud prevention, and operational needs. Some information may be retained longer where required for accounting, dispute resolution, or legal and regulatory purposes in Pakistan.
We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no internet transmission or storage system can be guaranteed completely secure, and customers use the website with that understanding.
Customers may contact us to request access to their information, correction of inaccurate details, or assistance with account-related concerns, subject to verification and practical limitations. You may also contact us if you want to ask about deleting certain information where appropriate.
Our website is intended for general ecommerce use and is not knowingly designed to collect personal information from children without appropriate authorization. If you believe information has been submitted improperly, please contact us.
We may update this Privacy Policy from time to time to reflect business, technical, or operational changes. The latest posted version will apply to your use of the website.
If you have questions about this Privacy Policy or need support regarding your personal information, please contact us at [email protected]. For case-specific help, customers should contact support so we can review the details of their request.
This privacy policy is provided as business policy content for our store and is not legal advice.
